Listening skill Listening is the ability to accurately receive and interpret messages in the communication process. Effective listening is a skill that underpins all positive human relationships. Spend some time thinking about and developing your listening skills – they are the building blocks of success. Listening is the ability to comprehend verbally communicated information and providing appropriate feedback. It can be described also as the ability to pay attention to sound. Though it seems a simple natural activity, it is a skill that has not been mastered by many. Everyone, except deaf people, hears but it is listening that makes the difference. Hearing is the effect of vibrations in the eardrums caused by sound waves, but listening goes beyond this process Listening Process Listening within a work context is the process by which you gain an understanding of the needs, demands and preferences of your stakeholders through d...
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